Client Management Solutions

We bet you spend a large part of your time managing your agency’s ability to provide care for your clients instead of actually providing the care itself. We also bet you are inundated with paperwork, find yourself entering data into disconnected systems, falling short of following government imposed regulations, tracking client demographics and funds manually and have a need to integrate much of your agency’s operations with your accounting system.

If you find yourself experiencing any of the examples mentioned above, maybe it’s time you looked to Solana to provide an industry-proven solution — one that is based on proven knowledge of the I/DD industry. Making our customers businesses operate more efficiently has been one of our staples since the software was first introduced and still today it remains our top priority.

Client Billing
This module is a full-featured bill preparation, submission, reconciliation, and service provision analysis package. Ensure your clients receive the appropriate level of care by pinpointing over-/under-utilization of client services by comparing actual bills to client care contracts and individual plan limits. Help eliminate rejections from your funding source by submitting electronic or hard copy bills, checking for potential rejection situations before submitting the bills. Integrate with staff payroll systems to handle direct care payroll and client billing from one point of entry. It is an accounts receivable powerhouse!

Client Information
Track and report on more than 175 essential items of client life. Transform the client file from hard copy to electronic and create a central storage point for your employees’ reference. Track data elements that suit your needs, such as demographics, medications, personal inventory, personal contacts and much more!

Behavior Planning
Track and report on your clients’ behavior management skills. Take advantage of features such as Memorize and Recall that will save time and energy by reducing the hours spent on creating similar programs for different clients. Record program results to electronically assess the success of the program. Electronically distribute, including via email, programs and their results to the appropriate people.

Program Planning
Track and report on your clients’ skills development, such as hygiene, dietary habits, community integration, socialization, pre-vocational, vocational, behavioral, or financial practices. Take advantage of features such as Memorize and Recall that will save time and energy by reducing the hours spent on creating similar programs for different clients. Record program results to electronically assess the success of the program. Electronically distribute, including via email, programs and their results to the appropriate people.

Client Banking
Revolutionize client fund management by administering one collective bank account for all client funds. Record and report transactions and distribute interest at the client level. Stop managing and reconciling all those separate client accounts!

Incident Tracking
Proactively manage incidents to remain compliant with government standards and create a safe environment. Trend and analyze more than 119 elements of client incidents (health and welfare, injury, behavior, medication error, etc.).